WEBSITE FAQ

When did FreeEthereum.com start?
A
FreeEthereum.com has been established and officially launched in July 2020.
How do I get paid from the site? (Please read!)
A
You get paid in ETH BEP20 i.e. Ethereum on the Binance Smart Chain. Please note that must be a wallet that is based on the Binance Smart Chain (BSC, also known as BEP20). From 21 February 2022 we've decided to stop using the ETH network due to high fees and in order to reduce the minimum withdrawal threshold.
Where can I get an Ethereum BEP20 wallet?
A
You can get an Ethereum wallet in many websites. For example Metamask, Binance - you can use any valid Ethereum BEP20 wallet with this site, even one from exchange websites which support ETH BEP20 etc.
Are withdrawals processed instantly?
A
Normally, for most members withdrawals will be processed instantly. However, in order to protect our site from fraudulent activity a withdrawal can be held by our security system. If this happens and you genuinely believe this is wrong - then please send us a Direct Message via Twitter and we would be happy to assist.
What is the minimum withdrawal amount?
A
The minimum is 0.002 ETH. (Reduced from 0.005 ETH from 21-02-2022 due to the move from the ETH to the BSC network.)
Can I have more than 1 account?
A
Generally no, and we block such attempts. The only exception is if you forgot your account details and genuinely wishes to start all over again.
How do I contact you?
A
Please use our Twitter account. You can easily find our Twitter logo in our site.
I see a "FAILED" status when I made a withdrawal, what does it mean? And what would happen?
A
A "FAILED" status could mainly show up because you either provided invalid withdrawal details (e.g. non-existing wallet, or a Bitcoin wallet instead of an ETH wallet). If the transaction fails please update your payment info and our system will try to resend it.
Can I get a valid roll with a result great than 10,000 or this is invalid?
A
A valid result must be 0-10000 only. Any other result is invalid. We do place a security feature in our site using an invisible Captcha. If you don't pass that Captcha then you are likely to receive an invalid result. This is done for seucrity purposes. If you are genuinely unable to pass the Captcha then we suggest you Google search "how to pass Captcha" for tips how to do it as you might need to do so with any other site using Captcha services.


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